COVID-19 Community Resources

Below is a list of resources available to Hawaii residents during this pandemic. Please visit and check back with each resource regarding availability and requirements.

Aloha United Way: If you need assistance and aren't sure where to start, call 211 for referrals to a broad range of programs, from assistance with basic needs like finding food, shelter, clothing, financial assistance, childcare, parenting support, elderly care, disability services and more.
Hawaii COVID-19: Hawaii State Department of Health Information & Resources for Managing COVID-19.
One Oahu: City & County of Honolulu COVID-19 Information & Resources.

EDUCATION

  • Britannica for Parents: Experts committed to providing parents and guardians with accurate, research-based articles and resources in an environment that depicts families and everyday life authentically. Find articles on managing your child's anxiety around COVID-19, screen time guidelines, family activities, and more!
  • Department of Education: Updates to Hawaii public schools.
  • Hawaii Statewide Family Engagement Center: Families may use this guide to help parents and children be ready to learn at home. You’ll find tips to get you set up for at home learning, literacy and reading, and homework. It also has resources for online learning.
  • H.E.L.P. for Child Care Program: A tuition assistance program designed to help qualified parents with monthly financial aid for child care costs for keiki ages birth to age 12. Child care includes relative care in the child’s home environment, infant / toddler care, group child care, pre-school, and before and after school care.

FINANCIAL

  • Child Care Assistance: Hawaii has temporarily changed its rules for childcare subsidies. Many more families are now eligible.
  • Hawaiian Electric Co.: Hawaiian Electric offers many programs to help a variety of customers in need. We provide programs for those that may qualify as low income or those with special medical needs, as well as a practical way for you to provide a helping hand to friends and family.
  • Hawaii Gas: If you are struggling to pay your bill, please call your local Hawaii Gas Office to discuss flexible payment plans to pay off past due balances. Starting June 1, 2021, Hawaii Gas will resume charging late fees for Utility accounts. Also, Utility accounts with past due balances may be subject to service disconnection in accordance with Public Utilities Commission Order No. 37667.
  • H.O.P.E Services Hawaii: If you have experienced a loss in income due to COVID-19, you may be eligible for one-time emergency financial assistance for rent or mortgage up to $2000 per household.
  • Malama Loan Program: The OHA Consumer Micro-Loan Program (CMLP) is intended to provide low-cost loans to Native Hawaiians who are experiencing temporary financial hardship due to unforeseen events, or who wish to enhance their careers.
  • Public Service Loan Forgiveness Program: The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer.
  • State of Hawaii Unemployment Insurance: The purpose of this program is to provide temporary financial assistance to workers who are unemployed through no fault of their own and who meet the requirements of the Hawaii Employment Security Law. Unemployment insurance benefits are paid as a matter of legal entitlement and past employment, and not on the basis of need.

FOOD & GROCERIES

  • Hawaii Food Bank: Providing emergency food to vulnerable members of our community impacted by the COVID-19 pandemic, as well as those already facing hunger every day.
  • Kauai Food Bank: If you need help with food services on Kauai, please see the food pantries and emergency food bags/boxes listed on their site.
  • Maui Food Bank: This organization distributes food to pantries and feeding programs on Maui, Molokai and Lanai. If you're in need of food, call 211 for a referral to a participating program.
  • The Food Basket – Hawaii Islands Food Bank: List of locations and dates on Hawaii Island providing anyone in need of food.
  • Food Pantries: List of locations of Food Pantries and Food Banks throughout the state of Hawaii.
  • Malama Meals: Free senior meal delivery.
  • Meals on Wheels: Free senior meal delivery.
  • Supplemental Nutrition Assistance Program (SNAP) Benefits: The SNAP program provides crucial food and nutritional support to qualifying low-income and needy households, and those making the transition from welfare to self-sufficiency.

HEALTH & WELLNESS

  • Affordable and Healthy Eating Tips: Easy, affordable and healthy eating tips during the COVID-19 outbreak
  • Centers for Disease Control: Up-to-date information on the Coronavirus.
  • Crisis Text Line: A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.
  • E Ola Pono: Access locally-developed culture/placed based at-home activities for families and children.
  • Hawaii Department of Health: Latest updates on COVID-19 including symptoms, prevention, what you should know and travel information.
  • Hawaii Psychological Association: Offering no-cost mental health services for those without health insurance as a result of the COVID-19 pandemic. Please CLICK HERE to submit a request for services. Our online services are available on a first-come, first-served basis, and we ask for your patience as mental health services are in high demand. To register, please complete the request form and you will be notified when a mental health care provider becomes available.
  • Kaiser Permanente: Digital emotional wellness plan at no-cost for members - additional wellness plans such as wellness coach and healthy home lifestyle plans are available.
  • National Alliance on Mental Illness (NAMI) Hawaii: Provides free support, information and resources if you or a loved one is struggling with a mental health condition.
  • Urgent Care Hawaii: Connect with our expert healthcare providers from the safety of your home. Easy and efficient service available for common illness.
  • World Health Organization: Rolling updates on COVID-19 including public advice, country and technical guidance, FAQs, reports and media resources, latest research and development, and MythBusters.