COVID-19 Community Resources
Below is a list of resources available to Hawaii residents during this pandemic
Aloha United Way: If you need assistance and aren't sure where to start, call 211 for referrals to a broad range of programs, from assistance with basic needs like finding food, shelter, clothing, financial assistance, childcare, parenting support, elderly care, disability services and more.
- Department of Education: Updates to Hawaii public schools.
- Spectrum: Free internet for 60-days for new customers with families with children in school/college who currently do not have internet services.
- Hawaii Statewide Family Engagement Center: Families may use this guide to help parents and children be ready to learn at home. You’ll find tips to get you set up for at home learning, literacy and reading, and homework. It also has resources for online learning.
- Britannica for Parents: Experts committed to providing parents and guardians with accurate, research-based articles and resources in an environment that depicts families and everyday life authentically. Find articles on managing your child's anxiety around COVID-19, screen time guidelines, family activities, and more!
- Wide Open School: Free online learning resources for parents with children.
- Rent & Utilities Assistance: Working with local foundations and businesses, Aloha United Way has created the COVID-19 Rent & Utility Assistance Program to provide financial relief quickly to those at risk of losing their home or utility services. The program will support individuals and families for any rent/utility arrears accumulated from March 15, 2020.
- Child Care Assistance: Hawaii has temporarily changed its rules for childcare subsidies. Many more families are now eligible.
- Hawaiian Electric Co.: HECO announced on March 17, 2020, that it would suspend disconnections for at least 30 days as relief for customers who are financially challenged by the pandemic. Customers who are having a hard time paying their bills are asked to contact customer service to discuss their options.
- Hawaii Gas: The company announced that it will not be interrupting gas service through at least April 30, 2020, to provide relief to customers who are unable to pay their gas bill. Customers are asked to call the utility to discuss payment options.
- State of Hawaii Unemployment Insurance: The purpose of this program is to provide temporary financial assistance to workers who are unemployed through no fault of their own and who meet the requirements of the Hawaii Employment Security Law. Unemployment insurance benefits are paid as a matter of legal entitlement and past employment, and not on the basis of need.
- Internal Revenue Services: Check on the status of your Economic Impact Payment
- Public Service Loan Forgiveness Program: The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer.
- Kahiau Community Assistance Program: The purpose of the Kahiau Community Assistance Program (KCAP) is to provide one-time emergency financial assistance (up to $1500) to Native Hawaiian beneficiaries facing hardship due to an unexpected crisis. KCAP is made possible through a grant from the Office of Hawaiian Affairs and aims to provide stability for Native Hawaiians during emergency situations.
- Malama Loan Program: The OHA Consumer Micro-Loan Program (CMLP) is intended to provide low-cost loans to Native Hawaiians who are experiencing temporary financial hardship due to unforeseen events, or who wish to enhance their careers.
- Hoala Assistance Program: The purpose of the Hoʻāla Assistance Program is to provide one-time emergency financial assistance (up to $1000 per household) to Hawaiʻi residents facing hardship due to the COVID-19 pandemic. The program aims to provide stability to families during this emergency situation.
- Helping Hands Hawaii: The purpose of the Hawaii Resilience Fund (HRF) is to provide one-time emergency financial assistance (up to $1,000 per household) to Hawaii residents facing hardship due to the COVID-19 pandemic. The program aims to provide stability to families during this emergency situation.
- Maui Economic Opportunity: The Hawaii Emergency Laulima Partnership (H.E.L.P) program is available to assist with urgent financial needs.
- University of Hawaii Urgent Student Relief Fund: The purpose of the Urgent Student Relief Fund is to assist University of Hawaiʻi students with unexpected financial hardships incurred while enrolled at any UH campus to ensure students are afforded the ability to continue their education. Requests for support must be for an unplanned emergency expense that has or is currently impacting a student’s ability to be successful at UH. The Urgent Student Relief Fund is not a replacement for financial aid.
- Lili‘uokalani Trust – Emergency Stabilization Financial Assistance: Liliʻuokalani Trust is providing kōkua through one-time emergency stabilization financial assistance for those who qualify. Along with other community resources, we strive to collectively support our kamaliʻi & ʻohana.
- Modest Needs: Providing short-tern financial assistance to individuals and families in temporary crisis.
- Pandemic Electronic Benefit Transfer (P-EBT): Provides eligible families with a one-time payment for each child who previously received free or reduced-price meals. P-EBT works the same way Supplemental Nutrition Assistance Program (SNAP) benefits do and will help families get the food they need during the current pandemic.
FOOD & GROCERIES
- Supplemental Nutrition Assistance Program (SNAP) Benefits: The SNAP program provides crucial food and nutritional support to qualifying low-income and needy households, and those making the transition from welfare to self-sufficiency.
- Hawaii Food Bank: Providing emergency food to vulnerable members of our community impacted by the COVID-19 pandemic, as well as those already facing hunger every day.
- Kauai Food Bank: Kauai Independent Food Bank is expanding its emergency food pickup to five days a week. Will maintain its emergency food pick up, Mondays through Fridays from 9 a.m. to 1:30 p.m., the new expanded hours adding Wednesdays into the mix.
- Maui Food Bank: This organization distributes food to pantries and feeding programs on Maui, Molokai and Lanai. If you're in need of food, call 211 for a referral to a participating program.
- The Food Basket – Hawaii Islands Food Bank: List of locations and dates on Hawaii Island providing anyone in need of food.
- Food Pantries: List of locations of Food Pantries and Food Banks throughout the state of Hawaii.
- Office of Facilities and Operations: Grab-and-Go Student Meals (Free).
- Kupuna Only Hours: Grocery Store listings with kupuna only hours.
- Malama Meals: Free senior meal delivery.
- Meals on Wheels: Free senior meal delivery.
- Kupuna Kare: Assist Hawaii’s elderly and individuals with disabilities in COVID-19 Crisis in providing non-emergency services such as grocery shopping, simple errands and take-out food delivery.
- Pet Pantry – Hawaii Island Humane Society: Free 2-week supply of dog, puppy, cat, and Kitten food for "pet parents" who have been impacted by the crisis.
HEALTH & WELLNESS
- Crisis Text Line: A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.
- CVS Pharmacy: Free delivery of Rx and certain essential items.
- Hawaii Department of Health: Latest updates on COVID-19 including symptoms, prevention, what you should know and travel information.
- Hawaii Psychological Association: Offering no-cost mental health services for those without health insurance as a result of the COVID-19 pandemic. Please CLICK HERE to submit a request for services. Our online services are available on a first-come, first-served basis, and we ask for your patience as mental health services are in high demand. To register, please complete the request form and you will be notified when a mental health care provider becomes available.
- National Alliance on Mental Illness (NAMI) Hawaii: Provides free support, information and resources if you or a loved one is struggling with a mental health condition.
- Centers for Disease Control: Up-to-date information on the Coronavirus.
- World Health Organization: Rolling updates on COVID-19 including public advice, country and technical guidance, FAQs, reports and media resources, latest research and development, and MythBusters.